Use Case: Microlearning

Use Case: Microlearning With growing internet connectivity, 24-hour television, and rising smartphone penetration, there has been an exponential increase in the creation and consumption of information. Consequently, traditional learning methods favoring large and detailed chunks of information are not as effective for today’s learners.  Microlearning has attracted worldwide attention in recent years for various reasons. It is a highly effective way of learning new skills, gathering information, and retaining and applying that knowledge. It offers far-reaching benefits across various industries, ranging from higher retention and better learning outcomes to remote learning possibilities and cost efficiency over traditional learning.  The availability of robust AI-powered microlearning platforms like the CALF LMS as desktop software programs and mobile applications allows for a vast range of learning opportunities. With microlearning, you can leverage digital media to deliver short snippets of content for upskilling employees and improving business outcomes in various industries/verticals! Microlearning In Global Industries The following table gives a brief overview of the various industries that can benefit from microlearning and the ways CALF LMS enhances the process: Industries Challenges/Requirements Microlearning solutions Suitable CALF features Training -Better learning outcomes – Higher retention – Learner engagement Bite-sized, easily manageable and digestible content, mobile learning  Efficient personalized delivery of relevant content accessibility on mobile devices Compliance – Retention  -Engagement  -Higher completion rates -Training flexibility Different course delivery formats for engaging and sticky learning experiences, supplement core compliance courses Customizable course deliveries with different media formats mobile accessibility on iOS, Android, and web Retail -Overwhelming training content -Time-consuming learning Easily-digestible learning chunks, on the go accessibility Mobile-first on-the-go learning Manufacturing and Logistics -Challenging for all the employees to complete the necessary training in time due to individually varying learning pace, -Consequently delayed industrial function Regular training on only the relevant concepts to help them learn on time and produce immediate results Customizable learning journeys (self-paced, instructor-led, blended, virtual) slice-and-dice completion reports BFSI -Constant delivery of varied information to the clients for value conversations and enhanced workflow Just-in-time learning bites on vital industry topics for communicating value to the prospects and clients Industry-relevant details available at fingertips Important content delivered within minutes Telecom  -Instant and regular assistance to global customers speaking different languages, using varied solutions, and having all kinds of queries Relevant and readily available content that makes the employees competent and enhances their customer service and satisfaction Content delivery at a large scale to big user volumes within minutes multi-lingual support Healthcare  -Nurse turnover -Patient no-show -Timely training for medical reps  Accessible, relevant, and timely learning for nurses, concise explanation for patients through different media formats easily accessible content bites in various formats  timely learning delivery Hospitality -Less engagement and retention in the bulky and text-heavy courses Videos and infographics for easy content processing, quizzes for better engagement Automatic certification, quizzes, assessments, and surveys Gamification, badged, and rewards for learner motivation and engagement Let us explore these industrial benefits in detail: Professional Training When learners get all the long-form content at once, they might get overwhelmed, and their interaction with the information is compromised. The content often exceeds the learners’ working memory capacity and leads to uncertainty in the learning outcomes. NuVeda’s microlearning enables them to absorb and retain information easily by making the content more manageable and digestible.  It can further help reinforce learning with follow-ups and reminders to enhance the existing training module, webinar, or instructor-led experience. Practice exercises, quizzes, surveys, assessments, flashcards, and small summary videos at the end of the sessions can help the learners refresh their acquired knowledge and remind them to use their new skills. Compliance  Compliance training is essential to understand the organizational policies, procedures, and regulations/guidelines. Though essential, such courses can often be dry and structured in a prescribed and tedious format. CALF microlearning can make compliance training more interesting and immersive and enhance its overall impact. It offers learners the flexibility to access the content across various devices on the go. Short videos can help connect with the learners and introduce and build awareness about the content and its significance. Post-learning summaries with infographics and key takeaways (checklists, guidelines, best practices) can supplement and reinforce the training. The course deliveries can be self-paced, instructor-led, virtual, or blended, making learning more flexible and customizable. Rich media formats like audio, images, documents, and especially videos help present the content more effectively and increase retention rates. Retail Retail employees need to assist customer purchases, identify their needs, demonstrate the products and merchandise, process payments, record sales, and wrap the purchases/arrange delivery. During training, broad information can act as a deterrent and be counter-productive. AI-powered personalized recommendations give them just-in-time targeted content deliveries for specific instructions. This way, they can focus on one thing at a time and retain the information better. Moreover, their work profile includes a wide range of tasks, from assisting the customers and processing their payments to organizing the sales floors and answering queries. It is often hard for them to dedicate time to lengthy learning content. With microlearning, the content is bite-sized and available across mobile devices. Hence, they can access the information anywhere, on the go, and at their own pace.  Manufacturing and Logistics The training required for employees in the manufacturing and logistics industry must be thorough and complete to ensure smooth functioning and meet safety standards. Every employee can’t learn all general industry concepts (like manufacturing practice, safety administration, quality standards, etc.) at the same pace.  Microlearning with NuVeda can aid the effective functioning of the industrial procedures by providing regular, bite-sized training on more specific industry-relevant concepts like handling the machinery, operational methods, important do’s and don’ts, etc., for immediate results.  BFSI (Banking, Financial Services, and Insurance) The banking and financial services are crucial for any industry, and the demand for BFSI services is unceasing. Employees must constantly deliver specific information to their clients, especially regarding policies, norms, updates, products, selling points, regulations, etc.  CALF’s microlearning can offer them specific, rapid, and relevant information and knowledge instantly. The easily digestible

Microlearning 101: Meaning, Benefits, and Best Practices

Microlearning 101: Meaning, Benefits, and Best Practices Modern deadline-driven workflow has rendered legacy training methods ineffective. It has shrunk the time employees have available for training, making it difficult to learn bulk information favored by conventional learning.  Today’s learners need relevant, specific, and digestible learning on the go to help them fill knowledge gaps and make them competent to fulfill their job responsibilities.  Enter Microlearning Microlearning refers to the process of breaking down large learning content into easily-digestible, bite-sized chunks. These chunks are delivered effectively through multimedia like images, infographics, interactive PDFs, audio, short videos, and animations. Such content conveniently allows employees to upskill while performing their jobs. Why Is It So Popular? With the worldwide increase in smartphone penetration, internet connectivity, and access to cheaper data plans, especially in countries like China, India, Pakistan, Nigeria, and Indonesia, the global market for microlearning is expanding exponentially. It has garnered the attention of various industry verticals worldwide. A recent CNBC study predicted that by 2025, over 73% of the global internet users (approx. 3.7 billion people) would access the web only via their smartphones. Consequently, in a few short years, the learners are bound to expect almost all of the online training to be mobile-ready.  It does not come as a surprise then that over 94% of e-learners prefer microlearning on the job, and over 95% of eLearning trainers choose it over conventional day-long seminars. Let us look at some of the benefits of microlearning and the best practices for its effective implementation. Benefits of Microlearning Microlearning is effective because people learn best when they focus on smaller pieces of content. It helps them avoid distractions and improves retention.  Increase Knowledge Retention According to research, microlearning improves focus and long-term knowledge retention by over 80%. When the content is bite-sized, the mind can easily process and retain it as compared to bulky and overwhelming information. The chances of redundancies are reduced because each microlearning course has a targeted focus on specific information.  The learners can target areas for improvement, acquire the required information, and quickly bridge knowledge gaps. They don’t need to sift through lengthy online training sessions to find the relevant sections. Highly Cost-Efficient Conventional full-fledged online training courses need a lot of time and money to produce and distribute. A major expense is involved in creating lengthy content with multimedia, analysis, course design, staff (technicians, graphic designers, cameramen, editors, project managers, subject matter experts, etc.), development, and marketing.  Microlearning courses require only a fraction of that time and money. In his book 3-Minute eLearning, learning architect Ray Jimenez mentions that by implementing microlearning, online training providers can reduce development costs by over 50% while increasing development speed by over 300%. This is because there is no need to rent physical venues and pay for classroom equipment, utilities, and instructors.It is less resource and time intensive to update digital courses than reprint training workbooks or manuals and conduct supplementary classes. Easily Accessible With microlearning, employees can train on the go as they can access the content on their mobile devices whenever and wherever they need it. Since the content nuggets are short, they can be completed quickly. Employees can choose to squeeze in the learning during breaks or while commuting. This encourages them to complete the training and upskill.   Trackable It is hard to determine actionable business outcomes from conventional corporate learning. But in the case of microlearning, tracking the learner’s progress and gaining actionable insights is much easier.  With Microlearning platforms such as the CALF LMS, you can easily measure the business, social, and behavioral impacts of your learning offerings through its built-in Kirkpatrick model of learning measurement.  The detailed reports and smart analytics contain data on general as well as specific aspects of the training, including metrics like ROI, productivity, cost reduction, and other user-defined metrics.  Support Personalized Training Traditional training methods often contain vast information, and not all of it may be relevant to the employees’ roles. Microlearning courses can be specifically tailored to the learners’ needs, skill gaps, pain points, and expected outcomes. This allows for a customized and flexible learning path for the employees. Self-Paced Learning With microlearning, rather than conforming to a structured and rigid learning course, the employees have the flexibility of learning at their own pace. It doesn’t matter whether they are getting that information for the first time or if they need to refresh their knowledge.  Improve Morale and Engagement Condensed microlearning courses facilitate quicker learning, faster progression, and immediate results. When the learners easily complete their training and constantly see progress being made, they feel more confident and motivated in their job roles. Quizzes, polls, simulations, flashcards, assessments, and surveys help enhance their engagement in the learning process. This becomes even easier with Microlearning platforms like the CALF LMS that use AI to recommend and deliver just-in-time personalized content nuggets.  Gamification Gamification is a prominent benefit of Microlearning that adds an interactive and immersive angle to the learning process through role-playing and competitive elements. The learners can apply their training to real-world scenarios through simulations and better retain information. They can work towards measurable and meaningful targets in real time while making learning a fun, exciting, and engaging process. Microlearning platforms like the CALF LMS support gamification through learning points, automatic certification, badges, leaderboard scores, and infographics. These help motivate learners, establish healthy competition among them, and increase their course completion rates. The Best Practices Microlearning is indeed the future of learning and development. Here are the best practices to follow for effective and successful implementation.  Don’t churn out content that has little to no value for the learners or the organization. Know your audience and understand their current skill levels, existing knowledge gaps, employee profiles, learning requirements, and expected results. Only then will you be able to provide them with appropriate, relevant, effective, and useful content just when they need it. Cramming excess information into short videos, documents, or infographics defeats the very purpose of microlearning, overwhelms learners, and interferes with their daily workflow.Condense the subject matter to the very fundamentals, and cover only a single individual topic,